"We are a design firm in Las Vegas. A client had a table sent to us. We received it last night and everything looked fine at the time. I looked at the picture later and realized the finial pieces under the table were missing. I called this morning to inform your company. I couldn't believe how nice and helpful your staff was. It was a pleasure not to have to go through the hassel the first thing in the morning. Our company has purchased items from you before without glitches. It was very refreshing to see how well you handle it when there are glitches." Nancy J. Las Vegas, NV